Terms of Service

Terms of Service

Last Updated: 08/24/2024

Welcome to Miramar Transmission. By using our services, you agree to the following terms and conditions. Please read them carefully before engaging with our services.

1. In-Store Services Only

At Miramar Transmission, we provide in-store automotive repair and maintenance services. We do not sell products or services online. All transactions, consultations, and service agreements must be conducted in person at our shop located at 8015 Silverton Ave, San Diego, CA 92126.

2. Service Estimates and Approvals

Prior to any work being performed, we will provide you with an estimate detailing the scope of work, parts, and labor costs. No work will be performed without your prior approval. Once you approve the estimate, we will proceed with the agreed-upon services. Please note that any additional work or unforeseen issues that arise during the service may require additional costs, which will be communicated to you for approval before proceeding.

3. Payment Terms

Payment for all services is due upon completion of the work, unless other arrangements have been made in advance. We accept cash, credit cards, and other forms of payment as agreed upon in-store. In the event that a vehicle is not picked up within 48 hours of notification of completion, a storage fee may be applied.

4. Warrantees and Guarantees

Miramar Transmission provides warranties on select repairs and services. The specific warranty applicable to your vehicle will be clearly stated in writing on your final invoice at the time of service.

Where no specific warranty term is listed, all repairs carry a 30-day limited warranty from the date of completion.

Warranty Coverage Includes:

• Replacement or repair of defective parts installed by Miramar Transmission
• Correction of defective labor performed by Miramar Transmission
• Replacement of associated fluids, if applicable and originally included in the repair

Warranty Limitations:

• Warranty applies only to the specific vehicle listed on the invoice
• Warranty is limited strictly to the parts, labor, and fluids explicitly listed on the repair order
• Warranty does not cover:
  • Towing costs
  • Loss of vehicle use
  • Loss of income or earnings
  • Personal injury or property damage
  • Any incidental or consequential damages

Miramar Transmission reserves the right to repair, replace, or refund the original purchase price of the covered repair in lieu of any warranty claim.

Warranty Conditions & Voiding Factors

Warranty coverage may be denied or voided under the following conditions:

• Failure to perform recommended maintenance
• Misuse or abuse of the vehicle, including but not limited to:
  • Exceeding manufacturer load or towing limits
  • Improper operation or neglect
  • Off-road or commercial use beyond design intent
• Installation of customer-supplied parts (no warranty applies to these parts or related labor unless explicitly stated in writing)
• Any modifications that contribute to failure or abnormal wear of repaired components

Warranty Claim Procedure

• All concerns must be reported immediately upon discovery
• Vehicle must be returned to Miramar Transmission for inspection and repair
• A no-charge reinspection within 10 days of repair completion may be required to validate warranty eligibility
• Warranty repairs or replacements do not extend the original warranty period

Repair Authorization Terms

By approving an estimate, the customer authorizes:

• Inspection, diagnosis, and repair work described
• Use of necessary materials and sublet services
• Operation of the vehicle for testing purposes

No additional work will be performed without customer approval, in compliance with California regulations.

Payment Terms

• Payment is due upon completion of repairs, unless prior arrangements are made
• Accepted forms of payment include cash, card, or approved financing
• Third-party financing may include additional fees
• Customer agrees to all terms set forth by their payment provider

Failure to pay may result in:

• Collection activity
• Interest charges
• Responsibility for collection costs and attorney’s fees

Mechanic’s Lien

An express mechanic’s lien is retained on the vehicle until all charges are paid in full, in accordance with California law.

Storage & Vehicle Handling

• Vehicles left more than 24 hours after completion or awaiting authorization may incur a $80 per day storage fee
• Miramar Transmission is not responsible for loss or damage due to:
  • Fire
  • Theft
  • Acts of nature or other circumstances beyond reasonable control

Fuel Charges

Vehicles requiring fuel for testing may be charged at a rate of $10 per gallon.

Incomplete Repairs / Early Vehicle Pickup

If a customer requests return of a vehicle before repairs are completed, they agree to pay for:

• Diagnostic time
• Teardown and reassembly
• Labor performed
• Handling and related costs

Parts Policy

• Customers may request return of replaced parts
• Exceptions apply where parts must be returned to the supplier (core components, warranty returns, etc.)

Sublet Work Disclosure

Information regarding any sublet (third-party) work performed, including location, will be provided upon request.

Customer Acknowledgment

By authorizing repairs and/or accepting the completed invoice, the customer acknowledges:

• Receipt and understanding of all terms listed above
• Agreement to payment terms and conditions
• Authorization of all approved work performed

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5. Limitation of Liability

While we strive to provide the highest quality services, Miramar Transmission is not liable for any incidental, consequential, or indirect damages, including but not limited to loss of use, loss of vehicle, or any other damages arising from the use of our services or from any failure to perform our obligations.

6. Customer Responsibilities

As a customer of Miramar Transmission, you are responsible for the following:

• Providing Accurate Information: You must provide accurate and complete information regarding your vehicle and any known issues to ensure proper diagnosis and repair.
• Adhering to Maintenance Schedules: To maintain the validity of any warranties, you are responsible for adhering to the maintenance schedules provided by Miramar Transmission.
• Timely Vehicle Pick-Up: You are responsible for picking up your vehicle promptly upon completion of the services. Vehicles left at our shop for an extended period may incur storage fees.

7. Dispute Resolution

In the event of a dispute arising from the services provided by Miramar Transmission, we encourage you to contact us directly to resolve the issue. If a resolution cannot be reached, both parties agree to engage in good faith negotiations before pursuing any legal action.

8. Modifications to Terms of Service

Miramar Transmission reserves the right to modify these Terms of Service at any time. Any changes will be posted on our website and will become effective immediately upon posting. Your continued use of our services constitutes your acceptance of any modified terms.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of California. Any legal actions arising out of or related to our services shall be brought exclusively in the courts of San Diego County, California.

10. Contact Information

If you have any questions about these Terms of Service or wish to discuss any aspect of our services, please contact us at:

Miramar Transmission
8015 Silverton Ave
San Diego, CA 92126
Phone: 1 858-549-3777
Email: [Insert Contact Email]